Interceptions in the wild.
Three PSP and digital bank fraud ops teams. Three different problems. One interception layer. The outcomes below are from live deployments — real intercept events, real scammer profiles, real funds that stayed put.
From post-transfer chargebacks to pre-transfer intelligence
Nortex Payments, a mid-size UK PSP processing primarily account-to-account transfers, had no pre-transfer fraud signal for APP scams. Their fraud ops team of five was handling all APP cases as post-transfer chargebacks. Integrated AVIEL via REST API in three days. In the first 90 days: 200+ scammer profiles captured, 14 repeat-attempt patterns identified across multiple victims, and a fingerprint library that now routes re-attempt alerts automatically before any human review step.
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FCA Consumer Duty exposure converted to evidence-backed interceptions
Calloway Digital Bank faced a specific problem under FCA Consumer Duty: APP reimbursement liability landing on their P&L with no evidence of pre-transfer intervention. Their compliance team needed documented proof of reasonable fraud prevention steps. AVIEL's full conversation logs — scam type, intercept timestamp, stall duration, scammer profile — gave them exactly that. 31% reduction in APP losses in the first six months post-deployment, with every blocked transfer logged as a Duty-compliance artefact.
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Fastest go-live on record — live intercept before end of week one
SparrowPay, a growing payments platform serving SME merchants, needed AVIEL live before their next billing cycle — their engineering team had a one-week window. Webhook configuration completed on day two. Live on a 10% transaction cohort by day three. The first honeybot engagement came 3 hours 47 minutes after go-live: an investment impersonation scam targeting an SME owner, stalled for 5 hours 20 minutes while fraud ops reviewed and flagged the transfer.
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