Catch APP scams before the transfer
AVIEL deploys AI honeybots inside payment rails that intercept scammer conversations in real time, flagging fraud before funds leave the account.
The scammer calls. The honeybot answers.
AVIEL operates in the communication layer — between the first socially-engineered message and your customer's confirmation click. Transaction monitoring doesn't see this. AVIEL does.
Deploys in your rails
AVIEL connects via REST API into your existing PSP stack. No payment rerouting. No infrastructure rebuild. Your existing webhooks trigger the honeybot.
Intercepts scammer conversations
When a customer is being socially engineered, the honeybot enters the conversation thread and engages the scammer — stalling, adapting, fingerprinting.
Funds stay put — scammer gets profiled
Fraud ops receives a full scammer profile: device hash, phone number, message pattern, conversation graph. Transfer flag issued before confirmation.
Built for PSP fraud ops teams.
You have transaction monitoring. You have velocity checks. You have behavioural analytics. None of them see the phone call where the customer is being coached to authorise the transfer. AVIEL operates in the gap your existing stack can't reach — the conversation layer between scammer contact and confirmation click.
Stop reacting to chargebacks. Get the scammer profile before funds leave.
The chargeback arrives days after the transfer. Your fraud team reconstructs what happened. AVIEL inverts that: the structured scammer profile — device hash, number, conversation graph — lands in your ops queue before the customer clicks confirm. You review, not reconstruct.
FCA Consumer Duty means you own the APP loss. Catch it, don't absorb it.
Under FCA Consumer Duty's mandatory reimbursement rules, the APP loss lands on your P&L. AVIEL's interception layer gives you two things the regulator requires evidence of: that you took reasonable steps to prevent the fraud, and that you flagged it before authorisation. Not after.
Numbers from live intercepts
The honeybot keeps the scammer engaged long enough for fraud ops to flag the transaction — before the customer confirms.
Behavioral patterns, device signatures, and phone numbers tracked across repeat attempts at different victims.
Day 1: sandbox. Day 2: webhook configuration. Day 3: live on first transaction cohort.
From the teams running intercepts
Every APP loss arrived as a chargeback — a post-mortem, not a signal. AVIEL gave our fraud ops team something we hadn't had before: a pre-transfer alert with the scammer's fingerprint already in it. The first live intercept stalled a £4,200 transfer for six hours while we reviewed.
Under Consumer Duty we were exposed — APP reimbursement liability landing on our balance sheet with no intervention story. The fingerprint feed turned out to be the bigger win: we're now catching the same scammer network targeting multiple customers, not just the single transfer in front of us.
Connect in a weekend. No rerouting required.
AVIEL attaches as a signal consumer on your existing notification stack — REST API and webhook listener. It doesn't replace your transaction monitoring, your fraud scoring, or your case management. It adds the one layer those tools don't have: coverage of the conversation where the scam happens.